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Four Questions You Need to Answer Before Investing In An LMS

Site Online Learning | February 17, 2020 | Read Time: 4 mins

Is the need to effectively onboard, upskill or bridge current skills gaps becoming a challenge for your business? If the answer is an assertive ‘yes’, perhaps a Learning Management System (LMS) is the solution you’re looking for. An LMS helps organise, track and curate an engaging learning experience that is transparent for the learner (employee), and educator (employer). But before you implement a new training program to advance your employees’ skills, taking a step back to identify your company’s objectives is essential. Here are some effective questions to reflect on before you invest in an LMS.


What are your goals?

Acquiring an LMS can feel a bit like hiring a new staff member. In this case, they become a fundamental part of your team to solve your training challenges. If you were to write a job ad for a training position, what kind of goals and tasks would this resource be responsible for? Write down specific objectives and KPIs you want the LMS to achieve. For example:

  • Training local and remote employees
  • New staff onboarding and orientation
  • Ability to keep course creation and delivery in-house
  • Reporting capabilities that can track progress, results and feedback


Who is the training for?

Now that you have identified the goals that need to be achieved, aligning these objectives with the trainee is imperative. The modern workforce is overstimulated, thus the training provided must not only be engaging, but also in a format that is applicable and customised for the employee (1). For example, if you need to train a group of new hires on your company, brand and suite of products, you will need to segment each specific focus area so that they can absorb the content more effectively. On the other hand, upskilling current staff on one specific subject might involve a range of different learning experiences within the training such as subject-specific videos, quizzes and infographics to keep them engaged. By prioritising the ‘who’, you are making it easier to create meaningful experiences that offer value and a better ROI.


What features will help engage my employees and yield a positive ROI?

The Learning & Development (L&D) landscape is becoming more fast-paced with different platforms and technologies creating delightful experiences that are fun and powerful. With this in mind, you need to list LMS features that are important to your team and empowers them to put their best foot forward. An extensive study by Middlesex University found that 74% of employees out of the 4,300 sampled didn’t feel that their full potential at work was being achieved because of lack of development opportunities (2). Features that help them achieve their best potential can include:

Mobile-learning capabilities: Everyone learns differently, thus having an LMS that enables your employee to access the learning anytime, anywhere gives them the power to take control of their own learning experience. This is also a cost-effective benefit if you have employees working remotely.

Game mechanics: Traci Sitzmann, a professor from the University of Colorado at Denver discovered that incorporating gamification increased skill-based knowledge by 14% and the retention of content material by 9% (3). Incorporating a gamified aspect that engages employees to gain points or be awarded after completion can increase engagement levels from start to finish. Here are some additional benefits to gamification.

Collaborative learning: The value of peer-to-peer learning whether it’s within an online platform in your LMS or as a social activity during work is becoming increasingly effective for nurturing team culture and knowledge sharing (4).

Certification and compliance tools: If you are in a technical or compliant-heavy industry, this is an essential tool that helps standardise training amongst all employees.


Will success metrics come into play?

Tangible data that enables the educator and learner to gather information on their progress and completion are essential LMS qualities. Not only will this give you information on how the employee is tracking along with the training, it’ll also indicate whether or not the course is engaging the learner and allow you to make changes accordingly (5). While testing their proficiency includes quizzes, assessments or interactive activities, you can also have an LMS that analyses every aspect of the learning process. For example, an analytics panel that features how long it takes your employees to complete different parts of the training can help recognise the most and least engaging elements in your training.

By identifying your training objectives, putting your employees at the forefront of your strategy and looking at the features and metrics that yield a positive ROI you will be able to identify if your organisation is ready for an LMS. Site Online Learning has its own powerful LMS called Tempus. Tempus is an industry-leading software that is used by employers and employees around the world to stay at the top of their fields. If you’d like to know more, you can read about Tempus here or request a free live demo here.



  1. ‘5 Features of Modern Workplace Learning’

  2. The Right Learning Management System (LMS) can Accelerate your business success

  3. ‘8 Key Features of Any Learning Management System (LMS)’

  4. ‘Measuring the Success of Your LMS’

  5. ‘5 Ways to Track if Your LMS is Working’

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